Data Deletion Instructions

TimedPost respects your right to control your personal data. This page explains how you can request the deletion of your data from our platform, in compliance with GDPR, CCPA, and the Meta Platform Terms.

1. Delete your account from the dashboard

The fastest way to delete your data is from within your TimedPost account:

1. Sign in at app.timedpost.com.
2. Open Settings → Account.
3. Scroll to the Delete Account section at the bottom.
4. Confirm the deletion. Your account and all associated data will be permanently removed within 30 days.

This action is irreversible. It disconnects every linked social account and deletes all your scheduled posts, drafts, analytics history, bio pages, API keys, and workspaces.

2. Disconnect a specific social account

If you only want to remove the data for a specific connected platform (for example, Instagram or Facebook) without deleting your entire TimedPost account:

1. Sign in at app.timedpost.com.
2. Go to Channels.
3. Click the Disconnect button next to the account you want to remove.

Disconnecting revokes our access tokens for that platform and deletes the associated tokens, profile data, and fetched comments from our database.

3. Remove the app from Facebook or Instagram

You can revoke TimedPost's access from Meta directly. When you do this, Meta automatically notifies our servers and we delete any data we hold that is tied to your Meta user ID.

Facebook

1. Go to Facebook Settings → Apps and Websites.
2. Find TimedPost in the list of active apps.
3. Click Remove.

Instagram

1. Open the Instagram app → Settings and privacy → Apps and websites.
2. Tap Active, find TimedPost, and tap Remove.

When Meta sends us the deletion notification, we process it within 24 hours. You can verify the request was received by checking the confirmation code returned by Meta's flow.

4. Email request

If you cannot access your TimedPost account, or you want a complete audit of all the data we hold about you before deletion, email us at [email protected] with the subject line "Data Deletion Request".

Include the following so we can verify your identity:

• The email address associated with your TimedPost account
• A brief description of which data you want deleted (full account or a specific social connection)

We will respond within 7 business days and complete the deletion within 30 days, as required by GDPR.

5. What we delete

When you request deletion, the following data is permanently removed from our systems:

• Your user profile (name, email, profile picture, password hash)
• All OAuth tokens and refresh tokens for connected platforms
• Scheduled, drafted, and published posts (captions, media, schedule history)
• Uploaded images and videos from our media library and Supabase storage
• Analytics history and performance metrics
• Link-in-bio pages and click analytics
• API keys, webhook configurations, and usage logs
• Team memberships, workspace settings, and invitations
• Inbox messages (comments, replies, DMs) fetched from connected platforms
• Subscription records (retained only as required by tax law)

6. Data we may retain

To comply with legal obligations, we may retain the following for a limited period after deletion:

• Billing and payment records for up to 7 years (tax compliance)
• Security logs containing your IP address for up to 90 days (fraud prevention)
• Anonymized, aggregated usage statistics that cannot be tied back to your identity

This retention is required by law and does not include any content, media, or social platform data.

7. Questions

For any question about our data deletion process, please read our full Privacy Policy or contact us at [email protected].